Banquet booking terms.
Please read the thirty clauses below before sending your enquiry. They mirror the printed Concern / Consent Form a coordinator walks through in office before the booking is confirmed and the advance is paid. The version recorded on your enquiry is the version that applies to your booking.
Terms version · N20_BANQUET_TERMS_ULTIMATE_FINAL_2026_05_11Jump to enquiry ↓
Booking, Payment & Cancellation
- Booking ConfirmationYour booking is confirmed once the advance payment is received. Tentative holds may be released if the advance is not paid within the agreed time.
- Advance & Payment PolicyThe advance amount is non-refundable if the booking is cancelled. Full payment must be cleared before the event starts. Extra guests or additional services will be billed separately.
- Cancellation PolicyCancellation charges may apply depending on the cancellation date. Date changes are subject to hall availability and management approval.
Guest Count, Timing & Duration
- Guest Count PolicyPlease share the final guest count at least 48 hours before the function. Billing will be based on the guaranteed guest count or actual attendance, whichever is higher.
- Timing PolicyThe event should finish within the booked timing. Extra usage beyond the agreed timing will be charged.
- Event Duration PolicyThe banquet booking includes a maximum event duration of 4 hours. Any extension beyond the booked duration will be charged.
- Service Extension PolicyManagement may stop music, catering, lighting, and AC services after the booked event timing.
Food, Beverage & Vendors
- Outside Food & DecorationOutside food, beverages, cakes, catering items, decorators, sound systems, or event vendors require management approval in advance.
- Food Service PolicyOnce the buffet or menu is finalized, it cannot be reduced on the event day. If any ingredient or item is unavailable, management may provide a similar substitute.
- Vendor Responsibility PolicyOutside vendors hired by the client must follow venue rules and timings. Any damage caused by vendors is the responsibility of the booking party.
Music, Sound & Air Conditioning
- Music & SoundMusic and DJ volume/timing must follow local government rules. Sound or music is permitted only until 10:30 PM.
- Air Conditioning PolicyAC will be switched on from the official event start time. Early AC usage before the event time is chargeable at ₹2,500 per hour.
- Orchestra, Singer & Sound PolicyOrchestra, live singers, or performances are permitted only inside the banquet hall. Music systems are not permitted in the outside garden area.
Conduct, Safety & Misconduct
- Smoking, Alcohol & Misconduct PolicyGuests who appear intoxicated or under the influence of alcohol or drugs may be requested to step out. Alcohol, smoking, drug use, or nuisance behaviour inside the property is not permitted. If this happens, management may need to deny entry or end the event without refund.
- Illegal ActivitiesIllegal activity, violence, or nuisance during the event is not permitted. If this happens, management may need to stop the function to keep guests and the venue safe.
- Child Safety PolicyParents/guardians are responsible for children during the event. Management is not responsible for accidents or injuries involving children.
Decoration, Fire & Restricted Items
- Decoration & Fixing PolicyWall drilling, nails, screws, tape marks, or decoration work that may damage the venue is not permitted.
- Fire & Safety PolicyFire crackers, cold pyros, smoke guns, open flames, or hazardous materials require prior management approval.
- Drone & Photography PolicyDrone usage inside the premises requires prior management approval and necessary permissions.
- Confetti / Foam / Color PolicyConfetti blasts, foam parties, colour powders, flower-rain machines, or similar activities require prior permission.
Property, Damage, Cleanliness & Security Deposit
- Damage & ResponsibilityAny damage to venue property, furniture, lights, decor, cutlery, banquet assets, or other venue items caused by guests, organizers, or vendors will be chargeable.
- Security Deposit PolicyManagement may collect a refundable security deposit for selected events. Damages or extra cleaning charges may be adjusted from this deposit.
- Cleanliness PolicyGuests are requested to maintain cleanliness inside the banquet and garden premises. Extra cleaning charges may apply for excessive mess.
Parking, Power & Weather
- Parking & Vehicle SafetyParking is at the vehicle owner's risk. Management is not responsible for theft, loss, or damage to vehicles or valuables.
- Natural, Weather & Emergency SituationsManagement is not responsible for unavoidable situations such as power failure, rain, heat, strikes, natural calamities, or emergencies beyond control. Weather-related arrangements are the host/client's responsibility.
- Power Backup PolicyPower backup will be provided only for facilities available within the venue's infrastructure capacity.
- Parking Capacity PolicyParking is subject to availability. Management is not responsible for traffic congestion or parking inconvenience outside the venue.
- Lawn Weather PolicyGarden and lawn usage is completely weather dependent. Management is not responsible for rain, wind, heat, insects, or outdoor disturbances.
Coordination & Verification
- Event Coordination PolicyOne authorized person from the host/client side should coordinate with banquet management during the event.
- Arrangement Verification PolicyPlease inspect and verify all arrangements before the event starts. If anything needs correction, let our coordinator know before or during the event so the team can address it as quickly as possible.
Have a question?
If anything above is unclear, please raise it with the banquet coordinator in office before the advance is paid. The signed office copy of the Concern / Consent Form is what governs your booking.
Start your banquet enquiry.
Pick a date and slot, share your guest details, and we’ll call you to talk through the rest in office. Booking is confirmed only after office discussion and advance payment.
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HALL: 150–250 · + GARDEN AUTO-ADDED ABOVE 250
Please pick the package you’d like a quote for. You can switch packages in office before paying the advance.
USED FOR THE OFFICE-CONFIRMATION CALLBACK + BOOKING-CONFIRMATION MESSAGE
